myRWA

Privacy Policy

Last updated: June 2026

myRWA ("we", "us") helps residents and managers run their housing societies. This page explains what data we collect, why, and how we protect it.

What we collect

• Account info — phone number, name, flat / house number, floor or block, society you belong to.
• Activity — notices you read or post, complaints you file, events you RSVP to, bookings you make, marketplace listings you create.
• Device info — phone OS, app version, and a push-notification token so we can alert you about new notices, visitor approvals, and SOS broadcasts.
• Optional photo uploads — when you attach photos to a complaint, marketplace listing, or community board post.

What we don't do

• We don't sell your data to advertisers.
• We don't share your phone number with other residents (only your name and flat are visible inside your society directory).
• We don't track your location in the background.

Who can see what

• Residents in your society can see your name, flat, and any posts you make (notices, marketplace listings, community board posts).
• Admins of your society can additionally see your contact details for billing and emergency contact.
• Visitors and vendors outside your society cannot see anything about you.

AI features

When you opt into Hindi, we send the text of notices, complaints, events, and marketplace posts to Google's Gemini service for translation. Translations are cached on our servers so the same content isn't translated twice. The text itself never leaves your society's data scope.

Your rights

• Delete your account — Profile → Delete Account. Your sign-in account and profile are deleted immediately. We then remove the content that exists only because you posted it: community board posts, marketplace listings, photo albums, endorsements, registered vehicles, household-help entries, your 1:1 chats, and your comments and messages on notices, complaints and clubs.
• What we keep, without your name — complaints, facility bookings and parking reports stay in your society's records because the RWA needs them for its own accounting and audit trail. Your name and account id are stripped from them, so they no longer identify you. Bills and ledger entries are financial records of the society and are retained under the same rule.
• Switch societies — leave one society and join another via invite code; previous society's data stays in that society's scope.
• Export your data — email contact@phinfo.services and we'll send your raw records within 7 days.

Contact

Questions or concerns? Reach us at contact@phinfo.services.

myRWA · PH Info Services · 2026